Walid El Alaoui

Walid El Alaoui

There are no problems, only solutions.

About Me

Seasoned Product Manager delivering innovative system solutions in fast-paced environments

My Photo

Hello!

Seasoned Product Manager with over 7 years of experience leading B2C-focused product initiatives and spearheading data-driven decision making. I have proven expertise in developing technology roadmaps, enhancing operational efficiency, and delivering innovative system solutions in fast-paced environments; with my name gaining synonymity with my product.

At UPS, I’ve taken immense pride in owning the products I manage—not just overseeing them, but deeply understanding user needs, iterating relentlessly, and ensuring they deliver meaningful value at scale.

My Skills

Key capabilities and technical proficiencies

Mainframe & Databases

Hands-on experience with mainframe, SQL, and distributed databases

Agile/Waterfall

Adaptive methodologies to meet changing business and regulatory needs

Cross-Functional Leadership

International stakeholder alignment and multi-team collaboration

Data Analysis

Transforming raw data into actionable insights for optimization

Process & ROI Improvements

Driving organizational savings and efficiency gains through analysis

Innovation & System Oversight

Creative problem-solving, feasibility studies, and system maintenance

My Experience

A journey through my professional career

Sep 2023 – Present

Lead Product Manager – Global Data Capture/Validation, UPS

• Identified enhancements through data analysis to automate global data corrections, reducing headcount by 30%—saving $3.5MM annually.
• Implementing rapid system enhancements to comply with newly introduced international shipping regulations.
• Developed process monitoring systems that improved user efficiency by 7% and saved $100K in customs fines.

Apr 2021 – Sep 2023

Project Manager – Intl Automation & Centralization, UPS

• Deployed a new application enabling centralized data corrections across 40 countries, reducing service delays by 15% and cutting $1MM in customer claims.
• Analyzed package data to identify improvements, achieving a 30% reduction in imaging hardware for an enterprise savings of $300K.
• Partnered with multiple software teams to resolve defects and maintain compliance with downstream systems.

Apr 2018 – Apr 2021

Project Supervisor – Domestic Process Improvement, UPS

• Analyzed stakeholder feedback to derive meaningful requirements and product roadmaps.
• Defined user stories and conducted system testing under both agile and waterfall methodologies to meet evolving government regulations.

Get In Touch

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