Seasoned Product Manager delivering innovative system solutions in fast-paced environments
Seasoned Product Manager with over 7 years of experience leading B2C-focused product initiatives and spearheading data-driven decision making. I have proven expertise in developing technology roadmaps, enhancing operational efficiency, and delivering innovative system solutions in fast-paced environments; with my name gaining synonymity with my product.
At UPS, I’ve taken immense pride in owning the products I manage—not just overseeing them, but deeply understanding user needs, iterating relentlessly, and ensuring they deliver meaningful value at scale.
Key capabilities and technical proficiencies
Hands-on experience with mainframe, SQL, and distributed databases
Adaptive methodologies to meet changing business and regulatory needs
International stakeholder alignment and multi-team collaboration
Transforming raw data into actionable insights for optimization
Driving organizational savings and efficiency gains through analysis
Creative problem-solving, feasibility studies, and system maintenance
A journey through my professional career
• Identified enhancements through data analysis to automate global data corrections,
reducing headcount by 30%—saving $3.5MM annually.
• Implementing rapid system enhancements to comply with newly introduced
international shipping regulations.
• Developed process monitoring systems that improved user efficiency by 7%
and saved $100K in customs fines.
• Deployed a new application enabling centralized data corrections across 40 countries,
reducing service delays by 15% and cutting $1MM in customer claims.
• Analyzed package data to identify improvements, achieving a 30% reduction
in imaging hardware for an enterprise savings of $300K.
• Partnered with multiple software teams to resolve defects and maintain compliance
with downstream systems.
• Analyzed stakeholder feedback to derive meaningful requirements and product roadmaps.
• Defined user stories and conducted system testing under both agile and waterfall
methodologies to meet evolving government regulations.
Let's connect and explore opportunities to work together